![]() Started case with Hyundai consumer affairs.Aftermarket 100k mile B2B warranty specifically excluded repairs for DCT/electronically controlled clutch components.Took to two different dealerships both stating that the transmission needed to be replaced.DCT failed on 17 Tucson at ~72k purchased as second owners, off-lease, from Hyundai dealership.Maybe it's me, maybe it's just a first-world problem and I need to chill, but I feel like we as consumers should expect more from a brand that so proudly touts itself as "America's best" The new Hyundai reverted back to the lock-up torque converter and use the DCT on their performance cars.Sorry for the novel, but I wanted to be thorough and chronicle exactly how disastrous this whole situation has been. Otherwise you will have to take it to the dealer to have the transmission reset to dealer original setting, which will wipe-clean the lead-footed driving, then you will have to drive several hundred miles for the car to learn your driving habit. ![]() some of the car reviews suggest the top end Caligraphy models have this feature. I don’t know if that feature is in the Hyundai. The Genesis Key-fobs are assigned to individual drivers and the car will change setting of each driver. Don’t loan your car to inconsistent driver, The AI - Adaptive Shift is not smart enough to change quickly to new driver. Drive slow consistently for several hundred miles, tranny will learn to slow soft shift. If you let your teen son drive the car, the car adapt to his lead-footed power shifting up/down for several hundred miles. If you drive slow, it will learn to shift slower and softer. If you drive hard and fast, it will shift hard and fast. The Hyundai transmission has “Artificial Intelligence - Adaptive Shifting”, It learns your driving habit. The DCT is a multi plate wet-clutch, so it has a very long life. Now customers are complaining the DCT shifts too hard and quick. The customers complained the torque converter was shifting too slow and soft. They are currently used on the performance N-line and N vehicles. we also have questions about how the car will not drop down to 1st gear unless we come to a complete stop, this is another problem when approaching a roundabout and the car will creep whilst in 2nd gear until the turbo kicks in or the revs get higher, my question is, is this normal behaviour as they have assured me that it is normal also when on an incline in 1st gear the car will almost stall and shudder ? Hi peeps, we have a 2020 model tucson 1.6T with the dual clutch gearbox, we have noticed a rather strange issue which is intermittent when slowing down on the approach to a corner or a round about when the car drops from 4th to 3rd and then we accelerate slowly once the car changes to 4th around 40-43km/h it make a weird judder, im sure that its not to do with the gear change but something after the fact, we have taken a technician out for a drive and it happened a few times but he was quite admissive that it was just road vibration, it clearly isnt as we went around corner and onto a new piece of road and it happened again, the technician he was unsure of what the problem could be, just wondering if anyone else here has had a similar issue, the service rep claimed that i cant just go out in any other Tucson with the same gearbox and that i have to drive the exact same model (of which they cannot find). ![]()
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